Privacy policy
Last updated October 17, 2026
Draft for attorney review before publication.
What we collect
- Account information: school name, address, administrator and staff names and email addresses, and phone numbers for staff who opt into text alerts.
- School setup information: building details, floor plan images you upload, and your answers to setup and survey questions.
- Activity in the service: drill logs, training completion, visitor check-ins, alerts and check-in responses, and concern reports submitted through your school’s form.
- Reunification roster on Plus and Campus plans: student name, grade, and authorized pickups, entered by your school.
- Billing information is processed by our payment provider. We do not store card numbers.
- Technical information such as browser type and approximate location, used to keep the service secure and working.
How we use it
To provide and improve the service, to send the notifications your school configures, to provide support, and to send your school’s administrators service and billing messages. We do not sell data and do not share it with advertisers.
Who we share it with
Service providers that help us run ProtectED, such as cloud hosting, email and text delivery, and payment processing, under agreements that limit their use of the data to providing the service. We disclose data when required by law.
Students and families
ProtectED is used by school staff and administrators. We do not knowingly collect information from students or from children under 13. The Parent Safety Page displays information about your school’s program and no personal information.
Marketing email
If we contact a school about ProtectED, every message includes our address and a one-click unsubscribe, and we honor unsubscribes immediately.
Your choices
Administrators can export or delete their school’s data from Settings. Any person can ask us to correct or delete their information by emailing privacy@protectedsafety.com.
Retention
Data is kept while your account is active and for 90 days after cancellation, then deleted. Backups are retained for 30 days.
Changes
We will notify administrators by email before material changes to this policy take effect.